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Every layer of ICT, one partner

Eight practice areas that cover the full stack of a modern organisation — from the SDK your partners integrate to the camera at your gate, and the marketing that makes the phone ring.

Software engineered to ship

Okumpi Build

Full-cycle software engineering — frontend, backend, mobile and the SDKs other developers build on. We design, build and scale custom platforms for enterprises, governments and startups.

Custom Software Development

End-to-end product engineering for web, mobile and desktop — built for African realities: intermittent connectivity, mobile-first users and multi-language audiences.

Web & mobile appsERP & CRM systemsOffline-first designUX research & prototyping

SDKs & Developer Platforms

We build the SDKs, client libraries and developer portals that let your partners integrate in hours instead of months.

REST & gRPC SDKsAPI documentation portalsSandbox environmentsVersioning & release management

Frontend Engineering

Fast, accessible interfaces your customers love — from design systems to production React, Flutter and progressive web apps.

React & Next.jsFlutter cross-platformDesign systemsWCAG accessibility

Backend & API Engineering

Resilient services built on Django, FastAPI and Node — with the observability and test coverage enterprise workloads demand.

Django & FastAPIPostgreSQL & MySQLMicroservicesCI/CD pipelines
Every system, speaking one language

Okumpi Integrate

Systems integration is our home turf. Payments, messaging, tax authorities, HR and health systems — we make them talk to each other reliably, with full audit trails.

Omnichannel SMS & WhatsApp

One API for SMS, WhatsApp Business, USSD, email and push. Send OTPs, payment confirmations, appointment reminders, delivery updates and marketing broadcasts — with failover routing, delivery reports and two-way conversations that flow straight into your CRM or ticketing system.

WhatsApp Business APIBulk & transactional SMSOTPs & smart remindersTwo-way chat & chatbotsUSSD menusDelivery & read reports

CRM & Ticketing Integration

Every WhatsApp message, SMS reply and missed call becomes a lead or a ticket — automatically. We wire your messaging channels into Salesforce, HubSpot, Zoho, Odoo, Zammad or your custom helpdesk, with SLA-breach alerts pushed back to your team on WhatsApp.

Salesforce · HubSpot · Zoho · OdooAuto-ticket from WhatsApp/SMSSLA breach alerts360° customer timeline

Mobile Money & Payments

Battle-tested integrations with MTN MoMo, Airtel Money, M-Pesa and card rails — collections, disbursements and reconciliation.

MTN MoMo & Airtel MoneySafaricom M-PesaCard gatewaysAuto-reconciliation

Tax & Government Integrations

Certified integrations with revenue authorities — URA EFRIS, KRA eTIMS, TRA — backed by 10+ years of tax-systems expertise.

URA EFRIS e-invoicingKRA eTIMSTRA VFDe-receipting compliance

Enterprise Middleware & APIs

API gateways, event buses and ETL pipelines that connect your ERP, core banking, HRMS and legacy systems without downtime.

API gatewaysMessage queuesHL7/FHIR health dataLegacy system bridges
Intelligence on tap

Okumpi Cloud & AI

From cloud migration to production machine learning. We build RAG assistants, predictive models and data platforms — and run them on AWS, Azure, Google Cloud or on-prem.

Cloud Migration & DevOps

Move to the cloud without drama. Landing zones, Kubernetes, infrastructure-as-code and cost optimisation for African bandwidth realities.

AWS · Azure · Google CloudKubernetes & DockerTerraform IaCFinOps cost control

Machine Learning & AI

Practical AI that pays for itself — demand forecasting, fraud detection, document intelligence and computer vision.

Predictive modelsFraud detectionOCR & document AIComputer vision

LLM & RAG Assistants

Retrieval-augmented assistants trained on your policies, contracts and knowledge bases — private, cited and accurate.

Private LLM deploymentsVector databasesCitation-backed answersMulti-language support

Local Hosting & Data Residency

Host in-country when the law or your regulator says data must not leave. We run managed hosting in Ugandan and Kenyan data centres — meeting Uganda DPPA, Kenya DPA and central-bank data-residency rules — with in-region backups and hybrid links to AWS, Azure or GCP for what may travel.

In-country data centres (UG · KE)Data-residency complianceManaged VPS & colocationIn-region backups & DRHybrid cloud links

Data Engineering & BI

Warehouses, pipelines and dashboards that turn scattered operational data into decisions.

Data warehousesETL pipelinesPower BI & MetabaseExecutive dashboards
See it before it breaks

Okumpi Observe

Most providers stop at monitoring dashboards. We go further — mining your logs and utilisation history for capacity advisory: what to scale, what you are over-paying for, and how to stay highly available under real traffic peaks.

Monitoring & Alerting

Full-stack observability — metrics, logs, traces and uptime — with alerts that reach your team on WhatsApp, SMS and email before customers notice anything.

Prometheus & GrafanaLog aggregation (Loki/ELK)Uptime & SSL monitoringWhatsApp/SMS alerting

Capacity Advisory

We analyse your logs and utilisation trends to tell you exactly what to scale up, what to scale down, and where you are paying for overkill — a right-sizing report with numbers, not guesses.

Utilisation & trend analysisRight-sizing reportsCloud cost optimisationGrowth forecasting

High Availability & Scaling

Load testing, autoscaling, failover and disaster recovery engineered so month-end peaks and campaign spikes never take you down.

Load & stress testingAutoscaling designFailover & DR drillsZero-downtime deploys
African-grade security, world-class standards

Okumpi Secure

Security engineered for how African enterprises actually run — from ethical hacking and 24/7 monitoring to CCTV and blockchain integrity. Audit-ready, always.

Security Audits & Ethical Hacking

Penetration testing, red-team exercises and cloud security audits by certified ethical hackers — with fix-it roadmaps, not just findings.

Penetration testingCloud security auditsRed team exercisesRemediation roadmaps

Enterprise Security Operations

24/7 security operations centre, identity and access management, and zero-trust rollouts sized for your budget.

24/7 SOC monitoringIAM & zero trustSIEM deploymentIncident response

CCTV & Physical Security

IP camera networks, access control and alarm systems — designed, installed and monitored for local conditions and power realities.

IP CCTV networksAccess controlSolar-backed systemsRemote monitoring

Blockchain & Data Integrity

Tamper-proof records for land registries, certificates and supply chains — plus compliance with ISO 27001 and African data-protection laws.

Blockchain registriesDigital certificatesISO 27001Uganda DPPA & Kenya DPA compliance
Infrastructure that stays up

Okumpi Connect

Networks, servers and data centres built for uptime where power and bandwidth fluctuate. Structured cabling to SD-WAN, we keep organisations connected.

Enterprise Networking

Structured cabling, enterprise Wi-Fi and SD-WAN across campuses, branches and warehouses.

Structured cablingEnterprise Wi-FiSD-WAN & VPNNetwork monitoring

Servers, Storage & Data Centre

Server rooms and micro data centres with the redundancy your core systems need.

Server deploymentSAN/NAS storageVirtualisationData centre design

Power & Continuity

UPS, inverter and solar solutions that keep IT running through outages — with automated failover.

UPS & invertersSolar backupGenerator integrationDisaster recovery
We stay after go-live

Okumpi Care

Managed services, maintenance and growth support. Helpdesk, SLAs, training and the business-development muscle to win technology-driven tenders.

Managed IT & Maintenance

Proactive maintenance, patching and 24/7 helpdesk under clear SLAs — for systems we built and systems we inherited.

24/7 helpdeskPreventive maintenanceSLA guaranteesOn-site & remote support

Training & Capacity Building

Hands-on training for your teams — from end-user onboarding to developer bootcamps and security awareness.

End-user trainingDeveloper bootcampsSecurity awarenessAdmin handover

ICT Consulting & Business Development

Digital strategy, technical writing and bid support for technology-driven proposals to governments and enterprises.

Digital strategyProposal & bid supportTechnical writingICT policy advisory
Be found. Be trusted. Be chosen.

Okumpi Reach

Digital marketing and social media run by the same team that builds your systems — campaigns wired to real analytics, and official platform verification that makes your brand impersonation-proof.

Digital Marketing & SEO

Search-first growth: SEO, Google and Meta ads, landing pages and email/SMS/WhatsApp campaigns — measured end-to-end to enquiries and sales, not vanity clicks.

SEO & content strategyGoogle & Meta adsEmail/SMS/WhatsApp campaignsConversion tracking

Social Media Management

Content calendars, community management and monthly reporting across the platforms your customers actually use — in the languages they speak.

Content calendarsCommunity managementShort-form videoMonthly analytics

Advertising & Media Buying

Full-funnel advertising from creative to placement: Google, Meta, TikTok and LinkedIn campaigns, programmatic display, and negotiated radio and out-of-home slots — every shilling tracked to enquiries and sales.

Campaign strategy & creativeGoogle · Meta · TikTok · LinkedInProgrammatic displayRadio & OOH buying

Verification & Brand Protection

We shepherd official verification on Meta, X, TikTok and WhatsApp Business, lock down your handles, and monitor for impersonators and scam pages targeting your customers.

Meta / X / TikTok verificationWhatsApp Business green tickHandle security & 2FAImpersonation takedowns
Industry solutions

Vertical platforms, ready to deploy

Purpose-built suites for the sectors we know best.

OkuHR — HRMS & Payroll

One platform for people, payroll and performance

A complete human-resource management system localised for African payrolls — PAYE, NSSF, local service tax — with biometric attendance, leave, appraisals and employee self-service on mobile.

  • Localised payroll & statutory returns
  • Biometric attendance
  • Employee self-service app
  • Performance & leave management

OkuMed — Hospital System

From triage to theatre, one record

A hospital management information system covering OPD, IPD, lab, pharmacy, billing and insurance claims — interoperable via HL7/FHIR and built to run offline when the network drops.

  • OPD/IPD & triage workflows
  • Lab & pharmacy modules
  • Insurance & billing
  • HL7/FHIR interoperability

OkuEstate — Property Management

Every unit, tenant and shilling accounted for

Property and facility management for landlords, agencies and malls — leases, invoicing, mobile-money rent collection, maintenance tickets and owner statements.

  • Lease & tenant management
  • Mobile-money rent collection
  • Maintenance ticketing
  • Owner & agent statements

OkuJustice — Judicial Systems

Faster case flow, full transparency

Court and case management platforms for judiciaries and tribunals — e-filing, cause lists, digital evidence and public case tracking, built with the security courts demand.

  • E-filing & registries
  • Cause-list scheduling
  • Digital evidence vault
  • Public case tracking

Government & Public Sector

Citizen services that actually serve

E-government portals, revenue systems and citizen service platforms for ministries, districts and agencies — accessible, auditable and built to national data-protection standards.

  • Citizen service portals
  • Revenue & licensing systems
  • Interoperability (X-Road style)
  • Data-protection compliance

Banking & Fintech

Rails for the mobile-money continent

Core-banking integrations, agency-banking apps, wallets and fraud monitoring for banks, SACCOs and fintechs across East Africa.

  • Wallet & agency banking
  • Core-banking integration
  • Fraud monitoring
  • Regulatory reporting

Not sure which practice you need?

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